In his best selling book, "Seven Habits of Highly Effective People", author Stephen Covey includes as Habit #5: "Seek First to Understand, then be Understood."
For many, even those who may claim to listen, this discipline is often overlooked, mainly because they are not skilled at asking the correct questions and therefore they fail to truly understand what constitutes the essence of a client's motivation. Understanding a client's vision is very relevant, however, understanding 'why' that vision is important to a client leads to a greater understanding of a client's core values.
Our experience has taught us that 'core values' drive vision and purpose; not the other way around. Core values are a client's 'true north', and when properly understood, the 'how' becomes clear.
Working closely with family members to define their core values, ensures that a comprehensive blueprint, our compass for the future, is established and DELCOR's advisory team are empowered to provide advice and implement agreed strategies.
At DELCOR, the bottom line is that we make things work. Our team does not get distracted by preconception or process. Our collective ingenuity discovers both the solution and process for the challenges ahead. Paradigms such as, 'It cannot be done' can almost always be overcome by entrepreneurial creativity.